If you are not satisfied with your purchase, please contact us at firstname.lastname@example.org and describe the problem with the product.
We will work with you to ensure you are satisfied with the product - this may mean a return and refund, a return and exchange, or a partial refund. The refund policy is valid for 20 days after you receive the item. If 20 days have gone by since you received your item, we cannot offer a refund or exchange.
If you are returning a product, your item must be unused and in the same condition that you received it.
If you are receiving a refund, a credit will automatically be applied to your credit card or original method of payment, within days.
There is often some processing time before a refund is posted. If we agreed to refund your payment and you still have not received your refund yet, please contact us.